As a manager or supervisor it’s essential to provide feedback to your team. This can be a source of angst or tension for everyone involved, so it’s important to handle it in the right way. Keep these tips in mind next time you’re providing feedback. 

Constructive

Feedback should be constructive. It’s important to remember to provide feedback that is both positive as well as negative so that individuals do not dread when you ask to ‘have a chat’. Keep the conversation concise rather than drawing it out.

Accurate

Feedback must be accurate. Always check the facts fully and try to understand the situation as a whole. Remember that the accounts of others involved are purely from their perspective and you need to take a balanced view when addressing the issue.

Specific

Always be specific. Keep your feedback within the context of the situation and related to the particular behaviour or performance that requires addressing. If the feedback relates to the individual’s behaviour, help them identify a link between their actions and the consequential outcome. Keep the feedback relative to the situation and try not to make it personal.

Timely

Keep feedback timely. There is little point in addressing old issues that people have moved on from. Feedback is most effective and easiest to deliver when provided as close to when the issue occurred as possible, be it the submission of work or a particular event.

More tips for providing effective feedback:

Caraniche at Work Caraniche offers a range of training courses to support the professional development of supervisors, team leaders and managers. Learn more via our Training web page, or view our current training sessions via Eventbrite.

 

Category: Leaders

More resources for you

In Employees, Mental health, Wellbeing

Getting Through the Festive Season

Christmas can be a time of joy and happiness, but also a time of stress and worry. Read on for some essential tips on surviving Christmas stress.

Read more
In Culture, Employees, Leaders

Developing Dynamic Teams

Team dynamics strongly influence how a team reacts, performs and behaves, along with impacting organisational culture and workplace health.

Read more
A close-up photo of a person in a blue shirt holding a mobile phone
In Employees, Technology

The Caraniche at Work App!

We are thrilled to offer all our customers and their staff free access to the App, available for Apple and Android devices.

Read more