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Website Privacy Policy

At Caraniche at Work, we are committed to ensuring the privacy of your information. We understand that, as a visitor to Caraniche at Work website, your personal information is important to you. The following statement addresses relevant privacy issues for Caraniche at Work. If you have any further questions relating to this privacy statement, please do not hesitate to contact us.

Not what you’re looking for? Visit our Privacy and Confidentiality Information for existing clients.

Information we collect

Cookies

Cookies are small pieces of text data that a web server can store on, and later retrieve from, a user’s computer. They do not personally identify you, but do identify your browser. Cookies can be either persistent or session based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short-lived, are used only during a browsing session, and expire when you shut down your browser.

When someone visits our website, we use cookies to track the number of visitors to our website and to help us to improve the overall visitor experience. These cookies do not collect or store any personally identifiable information. You can delete and block all cookies from this site, from your browser. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Visitor data

Specifically, for each visitor to our website, our site analytics collects the following type of information for statistical purposes:

This is anonymous statistical data. No attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and improve our content and online offerings.

Providing information

When you provide us with personal details (i.e. when contacting Caraniche at Work about our services), we will request personal information such as your name, address, e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to our service.

We will not use your personal information for any purpose which is not related to the services we provide to you or for any purpose for which you would not reasonably expect us to use the information. We will never sell or disclose your information to any individual or entity outside Caraniche at Work for marketing purposes.

Access and correction

Individuals may access their information by contacting our office as follows:

Contact the Caraniche Privacy Officer:
Level 1, 260 Hoddle Street, Abbotsford 3067
Phone: 03 8417 0500
Email: admin@caraniche.com.au

Where information is requested, we will take reasonable steps to let the individual know the type of personal information we hold, for what purposes, and how we collects, hold, uses and discloses that information. Information about an individual will be corrected where possible if the individual is able to establish that the information is not accurate, complete and up-to-date.

Email Addresses

We may use your email address to send you regular communications, which may provide information, or updates on our services.

It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.

Security of captured data

When capturing customer data it is sent through our secure encryption technology to ensure that your information is protected when being sent over the Internet. Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords and user logons or other security procedures.